Privacy Policy

Metasharks respects and protects your privacy and personal data.
This Privacy Policy describes how Metasharks (hereinafter “we”, “us” or “our”) collects, uses, shares, and otherwise processes personal data about visitors (hereinafter also “you” or “your”) to our website
www.metasharks.ru.
Please read the following carefully to understand our views and practices regarding your personal data and how we treat it. By continuing to use this website you accept and consent to this Privacy Policy.

1. Information you provide

You may provide us with your personal data:
When you communicate with us via this website, including filling out forms on this website (submitting enquiries, questions, comments, feedback, or contact requests) and by contacting us by email or phone; When you become our customer, downloading a demo-version of our software and products.
To fill out forms on this website, most commonly we ask you to provide your Name, Email, and Phone number. When you contact us via this website, in emails, phone calls, or other means of communication, at your discretion and where possible you may also provide us with other personal data by putting it in the textbox of enquiry or attaching a file.

2. Information we collect about you

Like most websites, this website uses cookies.
You do not have to give us information in order to use our website. However, non-identifiable personal information about visitors to the website is automatically collected by cookies. This includes technical information about your browser and operating system and actions you take on the website.
We use this information to understand how visitors use our website, make your experience of our website better and assist in our marketing efforts.
If used alone, cookies do not personally identify you.

3. How We Use Information

Metasharks uses personal data according to the purposes it was collected for and use only personal data that is relevant and sufficient for such purposes. Most commonly we use collected personal data for the following purposes:
To analyze how users engage with our website in order to make your experience of our website better and assist in our marketing efforts;
To receive, respond to and follow up on your enquiries and requests, which you have submitted to us via this website, by email or phone;
To provide you with information about our services and products that you have already requested from us and about other services and products we offer;
To notify you about changes to our services and products;
To carry out our obligations arising from any contract concluded between you and us and the contracts we are about to enter into;
To send you marketing communications which you have subscribed to.
We may use personal data you provided for marketing purposes, namely, to send you emails about our services and products, events, offers, news, promotions and surveys.
You have the right to object to processing of your personal data for marketing purposes and unsubscribe (opt out) from marketing communications at any time by clicking the unsubscribe link in any of these emails or by contacting us at aloha@metasharks.ru.

4. Data Retention

We retain personal data no longer than it is necessary to fulfill the purpose for which personal data was collected and processed and as otherwise needed to comply with applicable legal requirements. We will delete your personal data when they are no longer required for the purposes for which they were originally collected, processed, and stored.
If you decide to stop using Metasharks your personal data, you can ask us to delete your information.
There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process or request asking us to preserve that content, or if we receive reports of abuse or other Terms of Service Violations. We may also need to retain certain information in backup for a limited period of time, or as required by law.

5. How We Share and Disclose Information

Under no circumstances we sell, rent, or trade your personal information with any third parties.
We do not share your information without your consent, except for cases that are described below. We may share your personal data with selected third parties:
Metasharks includes in group of companies with the purpose to maintain and provide our services and products, and to maintain and improve this website.
Business partners, suppliers and sub-contractors for the performance of any agreement we enter into with you or we are about to enter into to provide the best service to you;
Analytics services and search engine providers that assist us in the improvement and optimization of our website and services;
We may share personal data when it’s required by mandatory legal obligations and to comply with any subpoena, court order and ongoing or prospective legal proceedings, or other governmental request. We may also share personal data to establish or protect our legal rights, property, or safety (e.g, for the purposes of fraud prevention and reducing credit risk).
We may also share anonymous statistics or other information that does not identify individuals personally.
We require all third parties to respect the security of personal data and to treat it in accordance with the legal requirements and in accordance with our instructions. In any way third-parties are not authorized to use your personal data for their own purposes and are only permitted to process your personal data for specified purposes which it was initially collected for.

6. Right to request erasure

You may ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Right to object to processing. At any time on grounds relating to your particular situation you have right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party).
Right to request restriction of processing. You may ask us to suspend the processing of your personal data where one of the following applies: (a) if you want us to establish the data’s accuracy; (b) if the processing of personal data is unlawful but you do not want us to erase it; (c) if we no longer require your personal data but you need us to hold the data since you need it to establish, exercise or defend legal claims; (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to request the transfer of your personal data to you or to a third party. You may ask us to provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to withdraw consent at any time. If you have previously provided us with your consent to collect and process your personal data, you can change your mind and withdraw such consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. Note that if you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. If you wish to exercise any of the rights set out above, please contact us at aloha@metasharks.ru. Note that before acting on any such request, we will need to verify your identity and you may previously provide us with personally identifiable information.

7. Cookies and web beacons

Like most websites, this website uses cookies.
When you use this website we may automatically collect the following data:
Internet Protocol (IP) address, browser type and version, geographic location, time zone and language settings, operating system type, platform and version;
Uniform Resource Locators (URL) clickstream to, through and from our website including date and time, information you searched for, response times, errors, length of visits, interaction information (such as scrolling, clicks, and mouse-overs), forms filled out and submitted.
We use this information to understanding how visitors use our website, improve our website, present content in the most efficient and engaging manner.

8. Changes to Privacy policy

Metasharks may update this Privacy Policy from time to time by posting the updated version of on this website. The effective date of our Privacy Policy is posted down.
If we make changes that significantly alter our Privacy Policy, we will post a notice on our websites prior to the change taking effect or notify by email. We encourage you to check this Privacy Policy periodically to stay informed about our privacy practices.

9. Contact information

If you have questions or comments regarding this Privacy Policy and our privacy practices, or you have any requests to exercise your legal rights, please contact us at: Email: aloha@metasharks.ru
Registered address: Yunosti 8, office 711, Zelenograd, Moscow

Effective: April 20st, 2022